Everything You Need to Know About VoIP

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If you’ve been in tech circles for some time, chances are you’ve at least heard of VoIP before. However, if you don’t know what VoIP is, it can be a little confusing to hear about. Plus, there are many VoIP companies out there, which may provide slightly different services. So, what is VoIP? Is it a good option for businesses or individuals? This is everything you need to know about VoIP in a nutshell.


1. VoIP Is an Option for Both Businesses and Individuals

More than likely, you’ve heard companies and publications talk about VoIP for businesses or VoIP for individuals, possibly without mentioning the other side at all. This does a real disservice to VoIP because it’s actually great for both.

VoIP is a framework, not a specific type of service. Many companies offer VoIP options for businesses, which may come with options like a “Virtual Receptionist,” and VoIP options for individuals, which functions more like a typical cell phone service.


2. Many People Turn to VoIP Because of Price

More and more, price is becoming a huge concern when it comes to phone service. For many people, both individuals and business owners, price is a serious barrier to expanding services, and phone services can be extremely expensive.

The price of a landline with PBX can be as much as $1,000 per user per year. Contrast that with the price of VoIP from Ooma, which is only $239 per year. According to calculations from Ooma Office, a business with 15 employees could save $11,000 per year through Ooma Office. Plus, in a survey from Ooma, 85% of new customers said their decision to switch was driven by the service’s low price.


3. You Can Use VoIP With a Landline or a Cell Phone

Flexibility is another thing that’s very important for both businesses and individuals. You might want to maintain your home’s landline, or you may just need a cell phone for your day-to-day usage. It’s important that you have an option that can work with both.

VoIP options work with a landline or a cell phone. As long as you have a landline that’s compatible with a VoIP, you can place it in your home and take calls as you would with any other phone. Cell phones also work with VoIP using a smartphone app you can download.


4. It’s Easy to Set Up VoIP

Another important factor for many people is the ease of setup. Whether you’re just not very tech-savvy or you have to set up a lot of accounts for many different employees, it’s important that you get a phone service that’s as easy to set up as possible. VoIP is one of those easy-to-set-up options.

With a landline, you have to place your phone at a specified location so it’s able to connect to the copper line. Cell phones are much easier to handle but can be a pain for businesses to communicate with clients. A VoIP takes the best features of landlines and cell phones without frustration.


How Do You Choose the Best VoIP?

Choosing the best VoIP is in some ways a manner of personal preference. However, it’s also good to look at how much other people like a VoIP. That’s one of the reasons Ooma has become so popular; PC Magazine’s Business Choice Awards has named Ooma Office the #1 VoIP service for seven years running. Take a look at the product’s reviews, see whether it’s won any awards from any publications, and make your choice with that information.

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