Review: Boom Online Casino and Its Unique Features
The global online casino industry is one of the fastest-growing in the entertainment sector, with year-on-year annual growth rates of 11.5% being forecast between now and 2027, according to grandviewresearch.com. As a rising number of new online gaming providers rush to meet consumer demand, it is clear that the industry is becoming increasingly competitive.
Countless platforms now claim to offer the best real-money online gaming experiences, with many implementing competitive bonuses and loyalty schemes in the race to attract the most users.
One such platform that is currently making waves within the sector is Boom Casino, a Malta-based operator that currently offers hundreds of casino games, as well as sign-up bonuses, loyalty schemes, bespoke gaming features, and more. To find out more about what Boom Casino is offering its users, read this detailed review.
Bespoke Gaming Lobbies
One of the standout features that sets Boomcasino apart from its competition, is its hyper-personalized gaming features. Each user is afforded access to a custom-built gaming lobby which holds all of that user’s favorite poker, slot, blackjack, roulette, and live casino games in one place. In addition, Boom Casino makes use of its own algorithm to learn user habits and update each individual lobby according to that user’s tastes and playing style.
A Pick-and-Choose Bonus System
While many casinos prefer to opt for a single bonus system, in which the freebies offered to users changes on a regular basis, Boom Casino has decided to offer its users more choice. The casino homepage and lobby prominently features multiple bonuses, of which users can choose one to take advantage of. For example, new users might be given the choice between a 100% matched deposit bonus or a number of free rounds on a popular slot game such as Jammin Jars.
Gaming Advice from Industry Experts
For those who are new to the world of casino gaming, getting started can often mean having to absorb a dizzying amount of information about the games and how they work. To help users make the most of their experience, Boom Casino has developed a curated ‘Expert’s Area’, filled with the latest news and advice from industry insiders and experts. Here, users can find out more about how to get the most out of each game, as well as catch up on the latest developments within the online casino industry.
A Win-or-Lose Loyalty Programme
All casinos offer loyalty programs as part of an effort to retain customers over the long-term. Boom Casino has opted for a somewhat unconventional approach, with a ‘win-or-lose’ loyalty scheme that gives users real cash rewards regardless of whether they win or lose. For every bet that a Boom Casino user makes, 0.5% of the wager is added to their Boom Cash pot. This money can be wagered or withdrawn at any time, with no strings attached.
Comprehensive Customer Support
According to Forbes, businesses of all sectors are now placing greater emphasis on their customer support systems than ever before. Boom Casino has clearly invested heavily in their own customer support architecture, which includes a seven-day-a-week live chat feature that operates between 9 am and midnight every day. In addition, Boom Casino’s customer support phone line is staffed by a dedicated team that speaks five languages, meaning that people from all over the world can access the support they need.
Boom Casino is clearly trying to distinguish itself from its competitors, with a tech-centered approach that looks to maximize user choice. Whether this will prove a winning strategy remains to be seen.